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How to Unblock Specific IPS on Squarespace?

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I'm getting this 404 error message ( screenshot https://capture.dropbox.com/idkpXR0yQWRooul7) when I check the page https://www.ralphkerlesart.com/artwork/p/yellow-dance-notation-1 with Ahrefs. 

So, the page is live and kicking, but Ahrefs shows it as 404. I have already talked to Ahrefs tech support, and they told me that it's because my Squarespace-based site ( https://www.ralphkerlesart.com/ ) is blocking the Ahrefs crawler (AhrefsBot) from crawling it

And they recommend whitelisting the following IPs: 

https://help.ahrefs.com/en/articles/78658-what-is-the-list-of-your-ip-ranges

 

How do I whitelist the IPs on my Squarespace-based site https://www.ralphkerlesart.com/ ? 

 

Thank you.

 

Here's the reply from Ahrefs for your reference and more context: 

https://www.loom.com/share/d9cf9084938e4161a5afd4f18f7af6ae?sid=ab636164-decf-4139-b35e-657e1d065f11

 

 

 

 

 

 

 

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This page https://www.ralphkerlesart.com/artwork/p/yellow-dance-notation-1 is up and running (I can properly see it in a browser), but it gives me the 404 error in multiple tools: 

GSC

( screenshot https://capture.dropbox.com/oVjMYdWhTq2lQDEd)

 

Ahrefs 

( screenshot https://capture.dropbox.com/U5CnyZ9KwWS5YLwz)

 

Screaming Frog SEO Spider Website Crawler

( screenshot https://capture.dropbox.com/d4VECImnruFJrJDW)

 

How do I check why it's happening?  

How do I fix that? 

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27 minutes ago, vitaliykolos said:

Ahrefs tech support…told me that it's because my Squarespace-based site is blocking the Ahrefs crawler (AhrefsBot) from crawling it.

The high volume of requests that the tool is making can trigger Squarespace security measures to block them, resulting in the errors. The block will automatically be removed later.

About me: I'm Paul, a SQSP user for over 18 yrs and a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
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Although this page looks fine to humans, there appear to be some issues with custom code as it is supplying a 404 error for me. I'd recommend that you troubleshoot these first 🙂.

image.thumb.png.76269f4a55a8c196904e141773a2457e.png

About me: I'm Paul, a SQSP user for over 18 yrs and a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji below. Buying a coffee is optional.

Book paid help with domains: Connect a GoDaddy domain. Connect a Squarespace Domain. Domain assistance

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