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Email link in list not working

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At the bottom of this page is a list section CTA. One of the buttons in the list is meant to be a link that opens an email window. But it doesn't work for some people and they just get a blank browser window, instead of going to their email. 

Is there a way to set this up to always open an email so people can connect that way? 


Is there a way to add a pop-up form to a button in a list like this? 

Here's the page: https://www.the-whole-you.com/coaches and the button in question is at the bottom, labeled "Connect Now" in the Guide box. 

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