MTKF Posted May 23 Posted May 23 My domain has just been transferred from Google Domains to this platform. I am unable to locate where I can input my billing information, including credit card details. The information in the demo videos does not apply to me, as my page differs from theirs. Hope someone can answer my question. Thanks a lot!
paul2009 Posted May 23 Posted May 23 If you are the owner of the domain, you should see a "Billing" option just below "Permissions". Try logging out of Squarespace (or using an Incognito window) to see if it appears. If it doesn't, I’d encourage you to contact Squarespace Customer Support. If you experience any difficulties contacting them, please follow the steps in my post, how to contact Squarespace. MTKF 1 Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.
Lizzie Posted August 3 Posted August 3 On 5/23/2024 at 2:37 AM, paul2009 said: If you are the owner of the domain, you should see a "Billing" option just below "Permissions". Try logging out of Squarespace (or using an Incognito window) to see if it appears. If it doesn't, I’d encourage you to contact Squarespace Customer Support. If you experience any difficulties contacting them, please follow the steps in my post, how to contact Squarespace. Same issue but mine takes me to google admin for some reason and i dont know why (my domain was resold to squarespace)
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