Oooy Posted May 23 Posted May 23 (edited) Hi Email verification required as it displays a domain overview. I already clicked the resend verification email many times, but I received none. 1. Does google will delete my purchased domain if I reached the 16 days verification? 2. How to verify the required by that domain email when I received none? Please help. Thank you Edited May 23 by Oooy added the picture
Oooy Posted May 23 Author Posted May 23 Up, I already checked my email account likewise the blocked email settings, there's none.
Oooy Posted May 23 Author Posted May 23 I tried to change it with another email provided by outlook.com Still did not receive any email response. Checked the spam and junk folder. None from squarespace.com
JimDaddy Posted May 23 Posted May 23 I emailed support about about this and they said: "We’re currently investigating an issue with Verification emails not being delivered to some email addresses—thanks for reporting this to us. Our Engineering teams are prioritizing a fix for this as we speak. There are many variables that we test against before we release a fix, so we can’t provide an exact timeframe for a resolution. We can’t always follow up personally when a fix is released due to the volume of reports we receive for this issue." I hope its soon because that clock is ticking. Got a little over a week before my domain is suspended because of it.
Oooy Posted May 23 Author Posted May 23 I'm saddened by this problem. I don't want my domain being taken by others as it's very hard to acquire the domain I like to start my project.
Oooy Posted May 23 Author Posted May 23 I tried to fix this to different devices, laptop, desktop and cp following the guide to delete browser's cache. And a browser that has no add on or extension. @JimDaddy You're right.
Liam_SQSP Posted May 23 Posted May 23 Hey Oooy, Thanks for posting here! This question will require some troubleshooting, so we’ll be creating an email ticket on your behalf for our Customer Support team to assist. For any others experiencing this issue, please reach out to our Customer Support team directly
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