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i have a newsletter form set to storage in my mail chimp audience 'websitenewsletter'. all says connected.

i have a squarespace integration newsletter form which says all connected to mail chimp and websitenewsletter 

BUT squarespace holds on to the emails, they do not reach mail chimp and i do not know how to get them. 

 

What can I do? or try?

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Hi @SuffolkCindy - I'm not 100% sure, but I think it might be down to "opting in or not" - from my understanding, for the Mailchimp connection to work, people need to "opt-in" to marketing on the form.

I've faced an issue like this in the past, and since moved to Zapier, however, hopefully someone else will have a concrete answer 👌

Henry Purchase

Founder of SEOSpace - the SEO plugin for Squarespace.

Get a Free Squarespace SEO Audit: https://www.seospace.co.uk/squarespace-seo-audit-score

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