Dyad Posted May 19 Posted May 19 I own a skin and wellness business and our clients need to be able to book sequential back to back appointments. For example, our Infusion treatment is always followed by a Light Therapy appt, but these are not performed by the same person or in the same room, nor do I want to tie up a resource/room for both appointment times so they cannot be one long appointment or an add-on since add-ons are not resource dependent. Another example would be a client coming in for a wellness visit but also wanting to book a facial for that day. They need to see times when they can book them one after another. If they book one and go back and start again to book the other one there is no guarantee the 2nd service will be available before or after the other appointment. This creates a large loss of earning potential and is harmful to my type of business. I keep thinking there must be a way to do this but it seems to be a huge black hole in this scheduling system. In my industry it is a common practice for clients to want to book a spa day such as pedicure + facial + massage, which requires 3 different providers and different resources, but this is not possible with Acuity. Am I missing something? How are salons and spas making this work?
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