groundcontrolaudio Posted May 17 Posted May 17 Hi! Been a Squarespace user for over 7 years now and I wanted to make a suggestion to the team but have no idea how to go about it so I'm going to post it here! We launched a product for pre-order back in January and have received a significant number of orders. The product has now started to ship but the waiting list is still significant and since we started taking pre-orders, a number of customers have reached out to have their address changed because they have moved and whatnot so I've been using the Note tab. This is all fine and dandy but there's no way I'm going to remember who I've written a note for weeks or even months later when it's their turn to ship and every time I go in and complete orders, I'm scared of missing one and shipping to the wrong address. So, my suggestion would be to add some sort of visual marker that notes are present in the Note tab - just a red dot or something by the label maybe? That way, we know at first glance that notes have been taken without having to click on the Note tab every time. What do you guys think? paul2009 1
Solution paul2009 Posted May 18 Solution Posted May 18 On 5/17/2024 at 6:50 PM, groundcontrolaudio said: my suggestion would be to add some sort of visual marker that notes are present in the Note tab - just a red dot or something by the label maybe? That way, we know at first glance that notes have been taken without having to click on the Note tab every time. I couldn't agree more! When viewing the list of orders in the Orders Panel, it is not possible to see if private notes have been added unless you click into the 'Notes' tab. This means that notes are completely missed when picking/processing orders. Last year I requested that some visual indicator be added to the Orders Panel when a note has been added, like this mockup: Do please add your voice by raising a feature request. As a Squarespace user, you can do this by contacting Squarespace Customer Care directly. Circle members can request this feature here instead. Did this help? Please give feedback by clicking an icon below ⬇️ Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.
groundcontrolaudio Posted May 20 Author Posted May 20 On 5/18/2024 at 5:33 PM, paul2009 said: Do please add your voice by raising a feature request. As a Squarespace user, you can do this by contacting Squarespace Customer Care directly. Circle members can request this feature here instead. Done! Thank you! paul2009 1
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