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Trying to transfer ownership of my domains -- HELP

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I am trying to transfer ownership to new people, but my dashboard doesn't have the "permissions and ownership" panel that all the tutorials keep telling me to click on to change one of my contributors to the new owner. WHY

All of the tutorials and videos are from April 2024, but my dashboard doesn't look like ANY of them... I have "Permissions" and that's it. There's nowhere to toggle down and make anyone else an owner. 

HELP. This is making me CRAZY. I don't have time for this! 

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As a first step, I’d encourage you to contact Squarespace Customer Support via their live interactive chat service. They can usually resolve issues right there and then. If you experience any difficulties contacting them, please follow the steps in my guide, how to contact Squarespace.

If you'd prefer help from the community, please share the URL of the website and a screenshot of what you see when you're logged on to the settings panel and we'll try to help.

About me: I'm Paul. A SQSP User for 18 yrs, I've been a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee fuels my work.

Book paid help with domains: Connect a GoDaddy domain. Connect a Squarespace Domain. Domain assistance

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