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Gift Cards and Inventory Adjustments

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Hi everyone -

Just have a few questions on gift cards and inventory adjustments for a client of mine, hoping someone might be able to answer these for me.

 

1. If I have two stores set up on a website, will a gift card be redeemable on both stores or just the store its set up in?

2. If my client sells products in person, will they need to manually adjust the inventory each day on Squarespace? We are located in Australia so I believe Point Of Sale is not available to us. 

3. If my client has a customer who wants to redeem their gift card in person, can this be adjusted?

 

Thanks in advance for your help!

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5 hours ago, BlancDesignStudio said:

1. If I have two stores set up on a website, will a gift card be redeemable on both stores or just the store its set up in?

The gift 'card' is redeemable on the same website. There isn't a limitation regarding specific store pages.

5 hours ago, BlancDesignStudio said:

2. If my client sells products in person, will they need to manually adjust the inventory each day on Squarespace?

Yes, unless you can synchronise the inventory using a paid extension.

5 hours ago, BlancDesignStudio said:

3. If my client has a customer who wants to redeem their gift card in person, can this be adjusted?

You can redeem a customer's gift card in person using the iOS Squarespace app. Your customer needs to know their gift card code, which they can find in their gift card confirmation email. You can find more details in How customers use gift cards.

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