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Form Not Showing Until Page is Refreshed

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Hello, 

I used a code block to insert a form from Email Octopus into our newsletter page. On first pass on the page, the form does not appear...just a blank grey bar. If page is refreshed, the form then appears. Any help or hints as to what is going on? 

Page: https://www.sevenvalleyshealth.org/newsletter

Code used: <script async src="https://eocampaign1.com/form/714510aa-0c8c-11ef-81ee-116247781dad.js" data-form="714510aa-0c8c-11ef-81ee-116247781dad"></script>

Thanks. 

 

Edited by SVHC
Wanted to put in the page address.
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It appears without a refresh when I test it. Does it happen just for you?

Please like and upvote if my comments were helpful to you. Cheers!

Zygmunt Spray
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Hi Ziggy. No, this happens for several other staff members as well. We have tried on our phones, on different browsers, etc. All with the same issue. 

Currently it pulls up like this on my phone -- the grey bar is where the form should be. 

Thanks! 

thumbnail_IMG_8051.png

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Please like and upvote if my comments were helpful to you. Cheers!

Zygmunt Spray
Squarespace Website Designer
Contact me: 
https://squarefortytwo.com 
Hire me on Upwork!

🔌 Ghost Squarespace Plugins (Referral link)
📈 SEO Space (Referral link)
 SquareWebsites Plugins (Referral link)
 🔲 SQSP Themes (Referral link) 
Spark Plugin (Referral link) 

 Did I help? Buy me a coffee?

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Just now, SVHC said:

Well, that did it! Thanks, Ziggy! 

Happy to help!

Please like and upvote if my comments were helpful to you. Cheers!

Zygmunt Spray
Squarespace Website Designer
Contact me: 
https://squarefortytwo.com 
Hire me on Upwork!

🔌 Ghost Squarespace Plugins (Referral link)
📈 SEO Space (Referral link)
 SquareWebsites Plugins (Referral link)
 🔲 SQSP Themes (Referral link) 
Spark Plugin (Referral link) 

 Did I help? Buy me a coffee?

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