SW_2424 Posted May 2 Share Posted May 2 I have about 11 pending orders and as of yesterday, every time I try to purchase and create a label I get an error "Unable to load shipping rates due to an invalid address error. Review addresses entered are accurate." It's been 24h and I'm still getting an error on ALL of the orders I try to create a label for. All of these addresses for different people in different states can't be wrong. Is there something I should be doing? I haven't had this issue before. Link to comment
paul2009 Posted May 3 Share Posted May 3 Squarespace doesn’t use this forum to track bug reports. If you’re experiencing an issue with the platform, you are encouraged to inform Squarespace directly by raising a ticket through Squarespace Customer Support. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
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