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ERROR: We couldn't connect Google Workspace to your domain.

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I cant pay due to this error, i created a new gmail and just bought my domain and this error keeps on going, any fixes?

"Your domain is already connected to a Google Workspace account. "

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  • 4 weeks later...
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@jacquessk this has happened to me if someone owned the domain prior and had a Workspace account. You'll need to reach out to support so they can clear it.

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  • 2 weeks later...
8 minutes ago, Camerie said:

@christyprice How do we know who owned the domain before?

 

When you reach out to support they will contact the previous owner. 

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Hi @Camerie

If you're seeing a message that your domain is already connected to a Google Workspace account, complete the form linked below to inform Google you’re trying to sign up on a domain that already has a Google Workspace account associated with it:

https://support.google.com/a/contact/domain_in_use

After you submit the form, Google will provide you with instructions to verify you’re the current owner of the domain before deleting the existing account on their end.

I hope this helps!

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