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Domain forwarding doesn't work when I put "www" in front, and mobile site doesn't work at all

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For some reason, my domain forwarding doesn't work when I put "www.melissaroy.com", it only works with "melissaroy.com". Also, my mobile site doesn't work at all with either form. Can you please help me fix this?

Screenshot 2024-04-24 at 11.43.14 PM.png

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