Jump to content

Why does form autofill not work?

Go to solution Solved by melody495,

Recommended Posts

Posted

Squarespace native forms do not support autofill on Google Chrome, the most commonly used browser. Why? Can someone suggest a different form?

  • Replies 6
  • Views 2.1k
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Posted (edited)
13 hours ago, theguy said:

Squarespace native forms do not support autofill on Google Chrome, the most commonly used browser. Why? Can someone suggest a different form?

Hi @theguy can you share a link to the page you are seeing this issue? And which fields are you expecting to have auto-fill but not working?

Edited by melody495

-------- > 👆 <---------- Please quote or @ me when replying, or I won't get a notification 

Melody | Squarespace Nerd
When I have time, I like to help on the Forum, but if you need my full attention, please send your request here.

Tools I use (affiliate links😞
📅Blog Date Format plugin (Free by BeyondSpace)
Lazy Load Summary Block plugin (by Squareswebsites
)
📜Privacy Policy & Cookie Consent plugin (10% off by Termageddon
)
📈SEO plugin for Squarespace (by SEOSpace
)

 Did I help? I like coffee (Thank you)

Posted
2 hours ago, melody495 said:

Hi @theguy can you share a link to the page you are seeing this issue? And which fields are you expecting to have auto-fill but not working?

Not sure if public links are allowed, but here is a form (which is also on the home page of this website in several places) where chrome does not prompt me to autofill contact information on any device. https://www.sundogsolarinstallers.com/order

  • Solution
Posted
47 minutes ago, theguy said:

Not sure if public links are allowed, but here is a form (which is also on the home page of this website in several places) where chrome does not prompt me to autofill contact information on any device. https://www.sundogsolarinstallers.com/order

I checked this link on my chrome browser on both my desktop and my android device, and the auto-fill came up for every field (except State, because I am not based in the US).

This sounds like an issue local to your browsers/devices.

On a quick googling, here are some suggestions to the issue you are seeing:

  • check your chrome Sync Settings (that auto-fill is enabled)
  • clear browser cache
  • check if there are extensions that might be interfering 

Hope this helps.

-------- > 👆 <---------- Please quote or @ me when replying, or I won't get a notification 

Melody | Squarespace Nerd
When I have time, I like to help on the Forum, but if you need my full attention, please send your request here.

Tools I use (affiliate links😞
📅Blog Date Format plugin (Free by BeyondSpace)
Lazy Load Summary Block plugin (by Squareswebsites
)
📜Privacy Policy & Cookie Consent plugin (10% off by Termageddon
)
📈SEO plugin for Squarespace (by SEOSpace
)

 Did I help? I like coffee (Thank you)

Posted
2 hours ago, melody495 said:

I checked this link on my chrome browser on both my desktop and my android device, and the auto-fill came up for every field (except State, because I am not based in the US).

This sounds like an issue local to your browsers/devices.

On a quick googling, here are some suggestions to the issue you are seeing:

  • check your chrome Sync Settings (that auto-fill is enabled)
  • clear browser cache
  • check if there are extensions that might be interfering 

Hope this helps.

Embarassing for me. Good catch. Somehow, all my chrome browsers had it off. Thank you.

Posted
22 minutes ago, theguy said:

Embarassing for me. Good catch. Somehow, all my chrome browsers had it off. Thank you.

All good, glad it's working now!

Squarespace form does support auto-fill. But if you start making your own fields, e.g. using a text field as Name, then that might need checking. 

-------- > 👆 <---------- Please quote or @ me when replying, or I won't get a notification 

Melody | Squarespace Nerd
When I have time, I like to help on the Forum, but if you need my full attention, please send your request here.

Tools I use (affiliate links😞
📅Blog Date Format plugin (Free by BeyondSpace)
Lazy Load Summary Block plugin (by Squareswebsites
)
📜Privacy Policy & Cookie Consent plugin (10% off by Termageddon
)
📈SEO plugin for Squarespace (by SEOSpace
)

 Did I help? I like coffee (Thank you)

Create an account or sign in to comment

You need to be a member in order to leave a comment

×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.