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Product descriptions suddenly greyed out? WHY DO YOU DO THIS TO ME SQUARESPACE?

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Posted

Tried to add products and it has greyed out descriptions on the body copy? Hasn't done this before? Why? Please save me from this time drain of a site. Products are not on public pages before you ask. 

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  • 5 weeks later...
Posted (edited)

You probably copy-and-pasted from another source that has HTML code embedded in it.  
 Here is an easy solution:
 * Copy your entire product description.
 * Paste it into Notepad  (this strips out all the hidden HTML code and unusual or unreadable characters)
 * Copy the description in Notepad (yes, copy the text that you just pasted. This replaces the characters in your clipboard memory with pure, readable characters).
 * Paste the description into your Product description.

This should fix the issue.

Edited by easyaim
  • 2 months later...

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