HypeHaus Posted April 17 Posted April 17 Tried to add products and it has greyed out descriptions on the body copy? Hasn't done this before? Why? Please save me from this time drain of a site. Products are not on public pages before you ask.
tuanphan Posted April 19 Posted April 19 You can follow this to share url, we can check easier. Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!)
easyaim Posted May 18 Posted May 18 (edited) You probably copy-and-pasted from another source that has HTML code embedded in it. Here is an easy solution: * Copy your entire product description. * Paste it into Notepad (this strips out all the hidden HTML code and unusual or unreadable characters) * Copy the description in Notepad (yes, copy the text that you just pasted. This replaces the characters in your clipboard memory with pure, readable characters). * Paste the description into your Product description. This should fix the issue. Edited May 18 by easyaim
JayneC_SQSP Posted July 20 Posted July 20 This is great advice, @easyaim! You can also paste content as plain text using keyboard shortcuts and remove existing formatting using the our built-in text toolbar. See our guide for details: Fixing text formatting
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