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Change the order of products in iOS POS Transaction > Grid or List view?

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I'm using Square + Squarespace POS on iOS. In Commerce > Start New Transaction, the two view options are Grid and List. However, the order of the products shown in either view is not the same as my online store. This is problematic because my products are entitled Card Pack 1, Card Pack 2, Card Pack 3...and so on.

The app lists products in a random order: Card Pack 7, 4, 8, 11, 2...etc. So in front of a customer who wants to be on their way, I'm wasting their time by having to hunt around for the Card Packs they've ordered.

Is there any way to rearrange the order of products in iOS POS product views? I can't find anything. The settings (gear icons) don't offer much of anything.

Save me!


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Well, I found my own answer. But it's not a very satisfactory one!

Squarespace on iOS arranges products in alphabetical order. It's impractical, but you can rename your products alphabetically to force the order you want. However, if you use numbers, it will sort them as Product 1, Product 10, Product 11… instead of Product 1, Product 2, Product 3…

It would be nice if you could drag your most important product to the first slot, and arrange them the same way you can in your online store! Better yet, it would be intuitive if your product gallery in the Squarespace iOS POS tool would just duplicate exactly how you have it in your online store [sigh]!

Squarespace Help tells me they're sending my request to the development team. So...it should be a matter of days if not hours before they implement this fix. 😉

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