Sofgel Posted March 27 Posted March 27 Hi, I've completed the step-by-step guide (https://support.squarespace.com/hc/en-us/articles/205812378-Connecting-a-third-party-domain-to-your-Squarespace-Site) to connect my third-party domain to my Squarespace site. However, the fifth and final of the A-records is not in the step-by-step guide and it's still marked as red in the "Current data" column (and not green marked with "Record found" as the others. It does not have any data in the "Required data" column, as does the others. I think this is causing the "DNS Error - We couldn't verify DNS settings with other" error message. How can I enter the fifth and final A-record to my domain provider or any other way to remove the error message and get the site up and running? Very grateful for any replies that may help! Many thanks, Sofie
Solution paul2009 Posted March 27 Solution Posted March 27 35 minutes ago, Sofgel said: the fifth and final of the A-records is not in the step-by-step guide and it's still marked as red in the "Current data" column There should be four A records. When you delete the A record highlighted in red, things should work correctly. If you need more help, please tell us the domain name 🙂. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.
Sofgel Posted March 27 Author Posted March 27 That works! Thanks 🙂 Should be listed in the guide, I feel quite stupid now haha... paul2009 1
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