Cant connect a template which i use with my domain i purchased

Hi there,

so I somehow used a template, which i assumed will be automatically connected to my website i purchased but on dashboard its a separate file/website and somehow i cant connect or transfer this template on which i worked to my domain. Kindly guide.

You can move the domain from the landing page to your site. This is the guide to do so:

If we host your domain, use the steps and information in this section to move your domain to a different site.

Before you begin, ensure that your Squarespace domain meets these requirements:

• The domain must be active. It's not possible to move an expired domain.
• You must be the site owner or have Administrator permissions on both sites.
• The sites must be on the same Squarespace account. If the site you're moving to isn't on your account, request to be added as a contributor with Administrator permissions. If an error message appears when accepting a contributor invitation, view our troubleshooting steps for help.

To move your domain from one site to another, or to move a parked domain to a website:

1. Open the Domains panel of the site you'd like to move the domain to.
2. Click Use a domain I own.
3. Type in your domain name.
4. Click Move domain.
5. The next screen displays a thumbnail image from the website or parking page you're moving the domain from and a thumbnail from the website you're moving the domain to. If everything looks correct, click Confirm to complete the move.
6. If you see a "There are no eligible sites to transfer a domain to on this account" message after clicking Move domain, you don’t have another site with an eligible website, domain, or Google Workspace subscription on your account. Review your sites in your account dashboard and upgrade your trial site or switch from your Mobile Start plan to a standard plan, if needed, before moving the domain.

Your domain should connect to the new site within 24-72 hours. After moving your domain, you can cancel service or change the billing plan for your other site, if needed. If you have a Google Workspace subscription attached to your domain, ensure it meets the requirements to move automatically.

23 hours ago, salwa said:

i cant connect or transfer this template on which i worked to my domain

Please see the guide that I wrote here: Connecting a Squarespace Domain to a Squarespace Website.

Let me know if it helps!

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