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Client's website text colour changing in dark mode

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Hoping to understand something. I have a client's website that has dark text, but when she views it on her phone the text appears white (and it's not legible). She uses her phone on dark mode so I thought it may have something to do with it, but when I test her site on both my Android phone and iPad in dark mode, the text shows in black as it should.

Can anyone shed light on this? Is there anything I can do?

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