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Google Workspace purchase for new website/domain--no admin password associated with new site email I created?

Go to solution Solved by PixelSoda,

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Posted (edited)

Note: Figured this out. I would delete if I could. Thank you!

Hi, I just took advantage of the one-year free of Google Workspace after purchasing my website plan (I had already bought the domain). I want an email address from my domain in order to conduct my business and look more professional than I would using a gmail.com address. I followed all steps, but now I get this note asking me to accept Terms and Conditions (below). When I click the link provided, it brings me to a Google sign-in screen. When I try to use my new email address (ashley.shelby@vanishingworldcreative.com), which is the admin email address, it asks for a password I don't have. When I use my existing Google account, I get the message requesting the admin to login, included below (my son's school email address shows up so I blacked it out).

So it seems like I'm caught in a trap. I can only access my Google Workspace if I accept terms and conditions, but in order to access those terms and conditions I have to sign in to a Google account I don't actually have (my Vanishing World Creative email address, just created). I hope I've made the problem somewhat clear. Where do I go from here?

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Edited by Ashley77
problem was solved
  • 3 weeks later...
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Posted (edited)

@LetlynxI marked @PixelSoda's response as a solution because this is exactly right and how I solved the problem. There is an email sent to you with a temporary password but it is easy to miss because it's in the middle of a ton of text. I made the mistake of reading too fast/scanning and didn't see the temp password, nor is the email subject line indicative of the fact that it contains that temp password. I'm sorry for the late response.

Edited by Ashley77
Forgot to tag
Posted

I had the same issue, and the temp password worked. However when I created a new password the  got an Error 404 page. I tried the new password several times and got the same error message. Why does this happen and how I fix this?

image.png.fd54a35b2f22d149d9edabdd51ccb8bb.png

  • 6 months later...

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