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Printify to Squarespace connect - Add to cart button missing for some of the products

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Hi! I was hoping to get some help regarding the add to cart buttons on my product page. I am currently connecting my printify store to squarespace and for most products I am able to easily publish my products with add to cart buttons. For some of my products however, for example baby blankets, I can't seem to figure out why it is not showing up on the product page https://www.sitncolor.com/shopproducts

But it appears on the product detail page:https://www.sitncolor.com/shopproducts/p/personalized-giraffe-baby-swaddle-blanket

 

I have tried deleting, recreating and re-publishing but still no luck. Any help would be greatly appreciated! Thank you!

Edited by TAColor
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10 hours ago, TAColor said:

For some of my products however, for example baby blankets, I can't seem to figure out why [the add to cart button] it is not showing up on the product page

This appears to be a Squarespace bug. If you haven't already done so, please contact Squarespace Customer Support for help with this issue.

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
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  • 1 month later...

Hi everyone!

I'm facing this issue for over 3 months now, the support is still figuring out the cause for this.

The button, Add To Cart is missing on some products, we run some Print on Demand products, and some items miss the button.

The IT from Printify company told us it's been double checked and is 100% a Squarespace problem.

Totebags and notebooks are missing the button on all products.

Did anyone face similar issues?

Website: boandna.com
Shop

Thanks!
Boris

Screenshot 2024-04-25 at 17.12.05.png

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