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Hello community,

I first created my domain and site with Squarespace. Then I created an email adress through Google Workspace and I had to edit DNS in Domains panels. Now my email adress is well created but my site is not working anymore, there is this message : DNS_PROBE_FINISHED_NXDOMAIN 

I have to say that I am really not an expert in DNS , I just followed the procedure Google asked for. 

In domains panels I also tried to select Squarespace defaults from the Add preset drop-down menu, but it's not really working saying that I already have it. 

My site adress : http://www.bopa-architecture.com/

Thank you in advance for your help! 🙏

Pauline

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I suspect there is an incorrect setting somewhere in your records,

follow this guide:

https://support.squarespace.com/hc/en-us/articles/205812348-Accessing-your-Squarespace-managed-domain-s-DNS-settings#h_01GTF9SH0S33FWTK2NJETCNRZP

and this one for google workspace:

https://support.squarespace.com/hc/en-us/articles/360001476528-Adding-Google-Workspace-MX-records

 

Edited by derricksrandomviews
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Hello, 

Thank you for your response, I tried on monday but it didn't work, the message is still going on my website

Is it possible for you as a moderator to get into my squarspace parameters and fix it ? 

Or do you know who from Squarspace I can contact ? I didn't find it.

Thank you again for you help,

Pauline

image.thumb.png.fcfc186272034c20769b2f15e3a1b7cc.png

 

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  • 2 weeks later...

So i managed to connect the domains, and I thought I was a genius, but I type in my domain to see if it leads to my website and it shows

"this site can't be reached"

DNS_PROBE_FINISHED_NXDOMAIN

and i have no idea why........ 

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