j_digital Posted February 24 Posted February 24 Hey there, I see a lot of stuff around about the SSL certificate you get with your website. Normally this takes 24 hours, but now it takes very very long for my site to show up (longer than 72 hours). How is there any way to check if this is going well? I think all my DNS settings are good, maybe there is a TXT record that i missed? It's very frustrating as the client needs the website fast. Beyondspace 1
Lentini Posted February 24 Posted February 24 I am currently facing the same issue with 2 sites. Client is loosing money and not happy with me. Really need some answers. Beyondspace 1
j_digital Posted February 24 Author Posted February 24 For me is fixed now because of Squarespace reinstalled the SSL... Within 10 min. it worked. Beyondspace 1
VebjornHeggdal Posted April 9 Posted April 9 On 2/24/2024 at 8:04 PM, j_digital said: For me is fixed now because of Squarespace reinstalled the SSL... Within 10 min. it worked. Who/Where can i contact Squarspace to reinstall it? It takes to long time for me also, client waiting Beyondspace 1
Solution JayneC_SQSP Posted October 13 Solution Posted October 13 Hi everyone, thank you for posting here. If you see an error message in your SSL Certificate Status settings, it means that we couldn’t generate an SSL certificate for the listed domains. This usually happens when the domain isn’t properly connected to your site. To learn more about using SSL on your site and review troubleshooting steps, see our guide here: Understanding SSL certificates If the troubleshooting steps in our guide don't help, or if you have any other questions, please contact our Customer Support team directly. You can reach us here: https://support.squarespace.com/hc/requests/new#choose-topic
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