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SSL stuff.. again.

By j_digital, in Domains

Go to solution Solved by JayneC_SQSP,

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j_digital Level 4

j_digital

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Posted

Hey there,

I see a lot of stuff around about the SSL certificate you get with your website. Normally this takes 24 hours, but now it takes very very long for my site to show up (longer than 72 hours).

How is there any way to check if this is going well? I think all my DNS settings are good, maybe there is a TXT record that i missed?

It's very frustrating as the client needs the website fast.

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j_digital
j_digital

Hey there, I see a lot of stuff around about the SSL certificate you get with your website. Normally this takes 24 hours, but now it takes very very long for my site to show up (longer than 72 ho

j_digital
j_digital

www.wijnvandemaand.nl

Lentini
Lentini

I am currently facing the same issue with 2 sites.  Client is loosing money and not happy with me.  Really need some answers.

  • 1 month later...
VebjornHeggdal Level 4

VebjornHeggdal

Posted
Posted
On 2/24/2024 at 8:04 PM, j_digital said:

For me is fixed now because of Squarespace reinstalled the SSL... Within 10 min. it worked.

Who/Where can i contact Squarspace to reinstall it? It takes to long time for me also, client waiting

  • 6 months later...
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JayneC_SQSP Level 5

JayneC_SQSP

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Posted

Hi everyone, thank you for posting here. 

If you see an error message in your SSL Certificate Status settings, it means that we couldn’t generate an SSL certificate for the listed domains. This usually happens when the domain isn’t properly connected to your site. 

To learn more about using SSL on your site and review troubleshooting steps, see our guide here:

Understanding SSL certificates

If the troubleshooting steps in our guide don't help, or if you have any other questions, please contact our Customer Support team directly. You can reach us here:

https://support.squarespace.com/hc/requests/new#choose-topic

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