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Add a (required) form to a digital product

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I have a digital product (a subscription), and I'd like to include a form for people to fill out when they purchase it.

How might I do that? I sorta assume I'm just overlooking a built-in functionality, but if this doesn't yet exist, I'm willing to engage in some CSS to make it happen.

(If it helps to see the digital product, you can scroll partway here: scienceisWEIRD.com/year-1)

Thanks in advance!

Run a test-prep company, and a group where little kids get together to make brunch and talk philosophy. Starting a school.

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12 hours ago, brandonhendrickson said:

I have a digital product (a subscription), and I'd like to include a form for people to fill out when they purchase it.

You cannot capture custom information as part of the purchase workflow for a "Digital Product".

A workaround may be to use a "Customer Activity Automation" in Email Campaigns to send an email after someone purchases a Digital Product, asking the customer to complete a form. However, this will require an Email Campaigns subscription.

For anyone reading this, I should point out that Custom Product Forms are available for Subscription Products, but they must be Service or Physical products. They are also available for Download products.

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  • 2 weeks later...
On 2/23/2024 at 4:47 AM, paul2009 said:

You cannot capture custom information as part of the purchase workflow for a "Digital Product".

A workaround may be to use a "Customer Activity Automation" in Email Campaigns to send an email after someone purchases a Digital Product, asking the customer to complete a form. However, this will require an Email Campaigns subscription.

For anyone reading this, I should point out that Custom Product Forms are available for Subscription Products, but they must be Service or Physical products. They are also available for Download products.

Did this help? Please give feedback by clicking an icon below  ⬇️

Thank you! That's rotten to hear — it makes Squarespace's option of "Digital Products" much less helpful for those of us doing online education. But I very much appreciate you being clear about this.

Run a test-prep company, and a group where little kids get together to make brunch and talk philosophy. Starting a school.

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