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YouTube Icon Doesn't Display

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On laidug.com, I added a YouTube icon to the three that are already there using the SS instructions and link within, but it does not show up. Usually, changes are immediate. Will this take longer or is there a problem? I can see the page by visiting youtube.com/@laidug directly.

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Instructions here:

https://support.squarespace.com/hc/en-us/articles/205814598-Adding-social-icons?platform=v6&websiteId=601614085d14073e2248f02a

 

Scroll down and see this:

Open the Social links panel.

 

Two files are attached: 1. the screen I get when I click on the link (above). 2. The screen I get after I click on the laidug site on the left. Originally only the first three were there. I added YouTube. 

Screenshot 2024-02-21 080235.jpg

Screenshot 2024-02-21 080313.jpg

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I took over this site but didn't create it. I have no way to reach the person who created it. I did not add any custom code and I do not know how to do anything with code including disabling it. If the person who added custom code didn't need to do that, is there a way to clear it all out and use Squarespace's automatic procedures for enabling all of the social media icons -- the three that are already there and the fourth one I want to add?

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On 3/1/2024 at 6:01 AM, homeboy said:

I took over this site but didn't create it. I have no way to reach the person who created it. I did not add any custom code and I do not know how to do anything with code including disabling it. If the person who added custom code didn't need to do that, is there a way to clear it all out and use Squarespace's automatic procedures for enabling all of the social media icons -- the three that are already there and the fourth one I want to add?

If still have problems, let me know, we can replicate all three icons with Code Block.

Email me if you have need any help (free, of course.). Answer within 24 hours. 
Or send to forum message

Contact Customer Care - Learn CSS - Buy me a coffee (thank you!)

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I will do the Code Black if there is no other option, but Squarespace prides itself on being a non-code solution. Displaying social media icons in the footer of a website seems as though it would be a standard feature accomplished from a menu with just a few mouse clicks. In fact, I found a page called "Social Links" that appears to do that but it isn't operational on this site. I don't know, but I'm guessing that the person who wrote this site (before I took it over) added the Code Block unnecessarily. Can we delete the Code Block and have the social media icons appear easily and automatically using the "Social Links" page? Then if later on I need to add a fifth or sixth social media icon I can add it easily through the Social Links page rather than having to an an additional Code Block.

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  • 4 weeks later...

I only have two sites. The second one, www.danceforlife.info, I did from scratch. I was able to add a Tiktok icon just now in just two minutes. All menu driven. No custom code.

The other site is www.laidug.com which someone else wrote and I now administer. Apparently, the person who created the site added custom code to get the social media icons to appear. Therefore if I want to add a You Tube icon, as I have been trying to do for a month now, I have to add more custom code. I know you are trying to help me, but I don't seem to be able to follow your instructions. Can I pay you or can you refer to to someone I can pay to clear out all the custom code and add the icons by menu? Then, if in the future, for instance, I need to add a Tiktok icon, I will be able to do it myself.

Squarespace has a Hire an Expert section, but that appears to be for people who need whole sites written. The questions they ask on the referral form don't apply to my situation.

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