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Google Workspace stopped working and won't let me renew

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Posted

All of a sudden after 6 years, my Google Workspace stopped working and said I turned off auto-renew. I did not, but I have tried to update my payment to a different card, and it just says it failed and if the problem persists then contact us. I absolutely need this Google Workspace. It has my email, my calendar, my google drive and documents. It is necessary for my work to continue. I contacted, but have heard nothing back. How can I get my Google Workspace re-activated?

  • 5 months later...
Posted
On 7/25/2024 at 9:07 PM, LSheridan said:

Did this ever get resolved?  The same thing happened to me

 

WS this resolved? I can’t believe we have no one to actually speak with?!

  • 3 weeks later...
Posted

It took several weeks, dozens of emails, and blasting a big complaint on Twitter , but it did eventually get  straightened out. Hang in there.  

Posted
15 hours ago, LSheridan said:

It took several weeks, dozens of emails, and blasting a big complaint on Twitter , but it did eventually get  straightened out. Hang in there.  

What needed to be done? I am experiencing this now and can’t seem to get any help.  TIA!

 

Posted

I'm in the same boat my whole website and emails and process is now down.   Cannot conduct business at all.  They've escalated to product support but no help at all

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