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Form Redirects Not Working

Go to solution Solved by BobInAustin,

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Posted

Hey all. Hope you're well! 🙂

Super frustrated. They reorganize (again) our menu, simplify it, but invariably - they end up causing as many problems and they solve. And this is a big one. 

The opt in located in the footer is supposed to forward the free workshop. I have reentered it multiple times (in the redirect). Nada. There used to be a definitive save for adding urls, but that's now gone. 

Once a person opts into the workshop here: https://bobbyford.net/free-adversity-workshop they should be automatically redirected to the actual workshop. Again, same issue. Where I put the redirect in via the auto-dropdown in /url format or cut and paste the full url, it makes no difference. Nada. 

Once a person fills out an application here: https://bobbyford.net/application they should be automatically be redirected to the prep for the call page. Like everything else, not happening. 

Again, before, while clunky, you had a way to definitively save a url. That no longer exists. 

This is very time crucial for me. A shout out to @tuanphan and anyone else. I was supposed to launch today and while I'm live, I can't go public with the launch.

Your help is greatly appreciated,
Bobby

 

 

Posted

Well you're right that the redirect is not working. I've not heard any other issues with the form post-submit redirect recently. Have you tried talking to Squarespace Support?

Please like and upvote if my comments were helpful to you. Cheers!

Zygmunt Spray
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Posted (edited)

You're not wrong about the funny link confirming, in testing it, I had to select the redirect link and then click on the form settings pop up for the link to attach, if I clicked straight out of the form settings from the link select it didn't work.

Edited by Ziggy

Please like and upvote if my comments were helpful to you. Cheers!

Zygmunt Spray
Squarespace Website Designer
Contact me: 
https://squarefortytwo.com 
Hire me on Upwork!

📈 SEO Space (Referral link)
Ⓜ️ 
Will Myers' Plugins & Tutorials (Referral link)
 🔌 Ghost Squarespace Plugins (Referral link)
 SquareWebsites Plugins (Referral link)
 🔲SQSP Themes (Referral link) 
Spark Plugin (Referral link) 
 🖼️Pinch-to-Zoom Gallery Lightbox Plugin (Referral link) 

 Did I help? Buy me a coffee?

  • Solution
Posted

Hola @Ziggy

Its maddening. Thank you very much for the testing. I never get good support from Squarespace. I haven't in years. It's always cut and paste responses. Wherein here, on the forums, I usually get answers that work. For the free assessment form, I am creating a basic non-biz gmail account to autorespond with a link to the prep page. Thats a lot of extra work. I have no clue what to do with the others ones I note and you tested. 

It also makes no sense that Squarespace charges more than MailChimp to add email marketing, and yet there is no first name only option (versus requiring first and last name), which has been best practice for years. 

Like I said, friend. Maddening. 

Thanks again for the attempt at helping!!! And for confirming the issue. 
Bobby

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