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CNAME can't be added despite of following exactly same instructions by Squarespace

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I purchased my domain from Squarespace yet want to CONNECT it to google sites, so I followed exactly the instruction published by Sqaurespace:


There is no sub-forum for DOMAIN discussion, so I post this thread here......  I did email SquareSpace customer support, yet they seem to be very busy, taking a long time to wait for live chat, as well as days for email to be replied.  Thus, I would try it here to see if anybody can help me.




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