TheMystifiedSelf Posted January 24 Posted January 24 Hey, so I've tried to get to the contact page but the website keeps reloading to a different page. I get it, if the customer can't get there, they can't complain but, honestly? I know the focus for Squarespace is on website building and a very business forward model, but as a blogger, it is incredibly difficult to wrangle with the formatting issues and the disappearing text boxes. I just want to use the site but the "help" section is useless and the "contact us" never works to give feedback and try to fix it. I know this isn't the right section (but it felt too broad for specifically the blog section) and I just want to email Squarespace or something to get help.
paul2009 Posted January 24 Posted January 24 1 hour ago, TheMystifiedSelf said: I've tried to get to the contact page but the website keeps reloading to a different page If you're experiencing difficulties contacting Squarespace, please read how to contact Squarespace and see if this helps. Did this help? Please give feedback by clicking an icon below ⬇️ Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.
TheMystifiedSelf Posted February 7 Author Posted February 7 Wow, after viewing the link it's almost like contacting them is intentionally misleading to make it more difficult to reach them. Thanks.
creedon Posted February 7 Posted February 7 SS is not unique in this regard. Large companies generally don't want you to contact them because it costs them money. Hoops and obfuscation are the norm. TheMystifiedSelf 1 Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects.
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