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Podcast Episodes Not Playing on Squarespace or Apple Podcasts

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Posted (edited)

Hello,

I am experiencing an issue with my podcast hosted through Squarespace. As of this morning, the latest episode and all previous episodes are failing to play on both the Squarespace website media player and Apple Podcasts, displaying a "temporarily unavailable" message.

However, the episodes still seem to be accessible on Spotify without any problems.

I have tried troubleshooting by:

  • Reuploading episode files
  • Publishing a brand new test episode

Unfortunately, these attempts have not resolved the playback issues on Squarespace or Apple Podcasts.

I wanted to check whether anyone else using Squarespace has encountered similar problems. If you have a solution or recommended next steps based on past experience, your advice would be greatly appreciated. Please let me know if there is any other context I can provide to help troubleshoot this situation.

Cheers

 

Update:

Podtract: https://publisher.podtrac.com seems to be the thing causing issues. 

Once I add the Podtrac metrics tracking prefix, the episode plays back in Squarespace. However, I have yet to get the podcast to playback in Apple Podcast. 

More details about this on this Thread: 

 


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Edited by Manthis
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