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Form Submissions not showing up

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Can someone assist with this?

I'm not receiving all inquiries from my forms on my site.


I am getting ones I submit. I get one or two from new leads, but the number of button clicks in my analytics vs what actually shows up doesn't line up. 

Also, I've had people email me saying they filled out the form and never heard back.

The email is correct in the forms.

I've put the rule in place on my gmail account to get the emails from squarespace.

Is my email address blocked?



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15 hours ago, ANDREASPHOTO said:

I'm not receiving all inquiries from my forms on my site.

Are you referring to the Pixieset form? I tried to submit via this form but there were technical issues that made it impossible for me to use. Here are some screenshot examples. On iOS (Safari) I could not scroll up or down within the form, so I could only see this fixed portion:


On Desktop (Chrome) it didn't load:


Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

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