Jump to content

Website doesn't open

Recommended Posts

Hi all, 

I had a heavily code-customized website which I built a while back, and it didn't go live as my client didn't need it. Now I need to get that site back up as my client finally got some budget to start his business. But when I go to squarespace and restarted my billing, I kept getting this message to "TRY AGAIN". Happened on my billing page, dashboard, site, etc. Wondering if anyone knows how to solve this?

Screenshot 2024-01-17 at 14.49.28.png

Link to comment
  • Replies 1
  • Views 1.1k
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Posted Images

Forum users are unable to assist with issues like this so please reach out to Squarespace directly by raising a ticket through Squarespace Customer Support. If your content hasn’t been permanently deleted, Squarespace may be able to restore it for you, depending on how long it’s been.

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.