Trying to setup unlicensed admin account Google Workspace

A client of mine setup Google Workspace through Squarespace. I am trying to add an unlicensed super admin account to manage the account, but not be able to send/receive email etc. Google describes this here (https://knowledge.workspace.google.com/kb/how-to-create-a-super-admin-user-without-a-google-workspace-subscription-000009398), but I can't enable the Cloud Identity Free product as described. It says to contact my reseller when I try to add the service.

Has anyone been able to add this through Squarespace? I am going to email them from the client account shortly, but just wanted to check here first.

Thanks

Rick

Hey RickH,

Did you ever figure out a solution for this? Dealing with a similar situation now.

I am also in a similar situation about enabling a cloud identity free user.