LKW Posted January 15 Share Posted January 15 This is odd. I've been maintaining a 7.0 site, and I am sure I've had no problem deleting up to 50 products at a time using Select All on the Selling>Products list. Today I'm experimenting with a 7.1 trial. I imported 59 products, and now I want to delete them. Since the 7.1 Store page editor shows a handy checkbox list of all the products, I used Select All, then Delete. The error I get is "Couldn’t delete items/Request failed with status code 429". I also tried deleting the products from the Selling>Products list. Again it lets me select all and click delete, but this time it shows no error message, even though nothing gets deleted. Surely I'm not the first person to have encountered this. What am I doing wrong? Link to comment
paul2009 Posted January 15 Share Posted January 15 (edited) 22 hours ago, LKW said: Since the 7.1 Store page editor shows a handy checkbox list of all the products, I used Select All, then Delete. The error I get is "Couldn’t delete items/Request failed with status code 429". Surely I'm not the first person to have encountered this. What am I doing wrong? Unfortunately this is a known bug (link for Circle members). The workaround is to delete products one-by-one. Edited January 16 by paul2009 Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
LKW Posted January 15 Author Share Posted January 15 1 hour ago, paul2009 said: Unfortunately this is a known bug. That link requires permission. Could you tell me whether the bug is 7.1 only, or is it affecting 7.0 as well now? Link to comment
LKW Posted January 16 Author Share Posted January 16 (edited) This gets even worse: Somehow, by deleting some products with a category I didn't want to use, I ended up ghost-aliasing that category. The unwanted category was "emprex2021". I changed that to "emprex21" in the store (it's one of four categories). But now new products imported from CSV containing either "emprex21" or "/emprex21" in the Categories field end up uncategorized. They don't show up in the nav tree category count, and they don't show the "emprex21" category on their editor pages. So I manually created a couple of new products in the "emprex21" category. They do show up in the nav tree category count, and their editor pages do show "emprex21". But when I export those to CSV, they have "/emprex2021" in their Categories fields! So now if I export that inventory to CSV, and import it to a different site (like when I move this inventory from the test site to a production site) I'm going to end up in the same pickle all over again! Yeesh. Edited January 16 by LKW Added screen captures Link to comment
Pivotal Posted May 2 Share Posted May 2 The best work around for this is actually to: Select one product. Choose "Select All" Deselect a single product. Delete 49 products at a time. NOTE TO SQUARESPACE: Learn to use arrays properly! This bug will be down to the misallocation of indexes in arrays. Also, 50 at a time when the platform can handle 10,000 products?! Fix this. Now. Please 🙂 Also. Allow for bulk image updates in import/bulk edits. That is all. cya Link to comment
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