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Google Workspace Suspended Help! I have no access to my business emails now for 4 days :(

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Posted

Hi, last week I added a new user to another Squarespace domain I own but my entire Google Workspace account shut down, passwords changed and a complete lockout. I have since managed to re-verify my SS website with Google but still my emails, and calendars are all down because Squarespace has suspended the account. 

Everything is connected to my business and despite emails to Squarespace support I have heard nothing back, can someone please help me here, it's hugely distressing. - Thank you.

Posted

I in the same boat with you.  Our Google Workspace account was shut down since Sunday night.  I have been trying desperately to contact squarespace and google domains and am getting no response.  I think because yesterday was a holiday, they could be very behind on responding?  I hope not!  It is really hurting our business.

  • 4 months later...
Posted

My account was suspended and I cannot reactivate it, it is very difficult to reactivate it or speak to someone from squarepsace to help me.

  • 1 month later...
Posted (edited)

Did anyone get their GSuite back? I am shut out of all my Google workspace- stored slides, documents, spreadsheets... This is such a disaster

Edited by LSheridan
Posted

My google workspace domain has been broken for 2 months, good luck to anyone trying to get support. I can't wait for this class action lawsuit.

Posted

Hi All. I have, all of a sudden, stopped receiving emails in the last month. Like most workspace users, my domain was transferred to square space. I have been told by squarespace online chat to check my MX records however square space doesn't seem to even provide that function. Has anyone had any luck? 

Posted

Good luck everyone. My email has been down for 2 months now, with zero help from squarespace support, and now my domain isn't even listed under my account despite owning it for the next year. 

RIP squarespace, time to short their stock

  • 1 month later...
Posted

This is ridiculous! I have the same problem (adding user and then getting cut out altogether) and getting customers and investors emailing to say my email is bouncing - so embarassing to not have a basic functioning work email from such a simple glitch on Squarespace's part. Please resolve this issue expediently and permanently!

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