Squarespace not working with CHASE via Plaid, best way to accept credit cards on website

Hello,

My CHASE account now states that " You agree to share data with SQUARESPACE Payments" , but SQUARESPACE keeps prompting me to connect a banking account in order to receive payments.  When I try to connect, the PLAID interface states my credentials are correct, but the app I am trying to connect with is not compatible.  Of course, when I call CHASE they say eveything is good and that the connection to SQUARESPACE is active.

I am stumped on this one.  I don't know who to contact to get this sorted.  We are a non profit agency.