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Can't access/edit mobile only content

By David_Perth, in Pages & Content

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David_Perth Level 4

David_Perth

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I have just started looking after this site (warms.com.au) and it is a basic level, no CSS etc site.  Version 7.0 Bedford Template. However the footer on each page renders differently on desktop and mobile devices with outdated information on the mobile versions.  I can't seem to find a way to edit/remove the outdated information through the website editing interface. I would appreciate any assistance.

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justin.mabee
justin.mabee

Check the Business Information for the email address. I believe Bedford might surface that information from Settings.

David_Perth
David_Perth

Thanks to all - get it now.  Many thanks Justin for pointing in the right direction and to paul for the detailed explaination.

paul2009
paul2009

The mobile and desktop versions of this website are linking to the same email address. If the email address is incorrect then you can, as @justin.mabee explained above, amend this in the Business Info

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David_Perth Level 4

David_Perth

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Thanks Justin,

While I recognize the email address as having once been relevant I can't find any mention of it on any page relating to either the account not the website content.  Is this a case of a vestige of a capability now having been removed so that I can no longer see or edit the information?  Just to be clear the actual email address is known however the name associated with the email address is not valid.

 Your response is much appreciated but doesn't seem to be the case in this instance. While the email address likely came from the business information there is addition out of date information attached, I can't find that information anywhere.

Just another thought - why is there an email link on the mobile site when there is not one on the desktop site. Perhaps this would have been a better way to pose the question

(response edited to provide clearer information)

Edited by David_Perth
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paul2009 Level 18

paul2009

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On 1/12/2024 at 5:35 AM, David_Perth said:

the footer on each page renders differently on desktop and mobile devices with outdated information on the mobile versions. 

4 hours ago, David_Perth said:

Just to be clear the actual email address is known however the name associated with the email address is not valid

The mobile and desktop versions of this website are linking to the same email address. If the email address is incorrect then you can, as @justin.mabee explained above, amend this in the Business Information settings. This is a standard feature on sites built with Bedford family templates.

4 hours ago, David_Perth said:

why is there an email link on the mobile site when there is not one on the desktop site.

Although the email address is the same for both mobile and desktop, this template was designed at a time when mobile devices had very low resolutions. For this reason, Squarespace decided to style the email address differently on mobile devices using the word 'EMAIL' in place of the email address, to prevent it wrapping. Clicking the word will still open an email application to send to the same email address; it just looks different.

image.gif.67a7753fd1f6c7c90dcb1ec729991669.gif

Of course, mobile device resolutions are now much better (4x!) so if you would like to display the full email address instead, you could add the following to the Custom CSS panel: 

/* Show full email address in footer */
@media only screen and (max-width: 640px) {
  .site-email>span {
    display: block;
  }
  .site-email:before {
    display: none;
  }
}

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Edited by paul2009

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
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paul2009 Level 18

paul2009

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@kennethreader see above.

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

Would you like your customers to be able to mark their favourite products in your Squarespace store?

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