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Can’t Connect Godaddy domain to Squarespace site

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Hello!

I’ve been struggling to connect my domain from GoDaddy to Squarespace. I’ve tried using the squarespace name-servers and that didnt work so I then tried manually connecting through DNS Settings. The records in the troubleshoot support page all connected but I have to other records that confuse me. I’ve tried adding those records but it doesn’t work. What do I do here?

 

 

 

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Edited by Tayte
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Connecting a Godaddy domain is normally straightforward and typically doesn't need manual DNS editing. How long has it been since you added the records? It can take up to 72 hours to have changes fully propagate.

You can always ask Squarespace Support for help with this.

https://support.squarespace.com/hc/en-us/requests/new#choose-topic

Please like and upvote if my comments were helpful to you. Cheers!

Zygmunt Spray
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On 1/12/2024 at 7:28 PM, Tayte said:

It has been more than 72 hours and it’s not working. Im just very confused about how to connect the domain. 

On 1/11/2024 at 9:40 AM, Ziggy said:

You can always ask Squarespace Support for help with this.

https://support.squarespace.com/hc/en-us/requests/new#choose-topic

Please like and upvote if my comments were helpful to you. Cheers!

Zygmunt Spray
Squarespace Website Designer
Contact me: 
https://squarefortytwo.com 
Hire me on Upwork!

🔌 Ghost Squarespace Plugins (Referral link)
📈 SEO Space (Referral link)
 SquareWebsites Plugins (Referral link)
 🔲 SQSP Themes (Referral link) 
Spark Plugin (Referral link) 

 Did I help? Buy me a coffee?

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  • 3 months later...
16 hours ago, wilderbydesign said:

Did you ever figure out the issue? How was this resolved? (thank you)

The two A records pointing to 3.33.130.190 and 15.197.148.33 in their screenshot were conflicting with Squarespace's DNS records, and needed to be removed. What domain are you having trouble connecting?

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I'm trying to connect this site : https://dolphin-parsnip-f4ma.squarespace.com/
To MosaicCamden.com (which is GoDaddy Site). The domain was connected to an older Squarespace site (which I disconnected) and initially when I started the process with the new site -- it looked like it was going well ( some green DNS and some red) but now the 72 hours is almost up and my client's site has been down for almost 3 days (and is a restaurant). I also now can't get a hold of Squarespace -- their chat system seems broken? -- but I guess I'm going to go into GoDaddy, delete the Squarespace nameservers and try connecting again manually. It's just really messed up that Squarespace tells you to wait 3 days -- having a site be down for this long is really bad.

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  • 2 weeks later...

Did you ever resolve this issue. I'm having the same issue. I tried the Nameserver it did not work. Now I'm trying the manual DNS connect. It's still not connecting. This is awful!!!!! I've spent days of my life waiting for this connection. There is no clear support on how to resolve this issue. The changing the nameserver in GoDaddy to Squarespace nameservers does not work at all!!! At the 72 hour mark I received an error message that I could not connect. I'm seeing similar situations on Reddit with no real solution. I hope you were able to fix it and share your secret. Thanks!

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