ramirohleal Posted November 8, 2023 Share Posted November 8, 2023 With the new "Form Submitters" area under Contacts, there seems to be a glitch where it catches all of the past existing form names and not just the current/active ones/updated ones. Is there a way to delete old duplicate form names? or merge fields and delete? nancylelandart, Belizabeth, HopeCreek and 1 other 4 Link to comment
HopeCreek Posted December 1, 2023 Share Posted December 1, 2023 I'm looking for an answer to this question as well! Link to comment
AndreaWW Posted January 5 Share Posted January 5 Hello everyone, We know through Contacts > Form Submitters, that there are many forms on our site that we don't use or were accidentally duplicated. For example, we have Three "New Form" forms Two "Contact" forms We would like to remove the unwanted and unnecessary forms. How can we remove them if we cannot find them? My VA who works on the site along with me has looked at every single page. It seems like SS stores forms even if you don't use them. Or if you rename them, the original form with the original name is still available. We've reached out to support and had no luck. Please advise! Belizabeth 1 Link to comment
tuanphan Posted January 8 Share Posted January 8 Maybe you used custom code to hide form, so you can't find it? You try disable all custom code and check again Suppose your site is andrea.squarespace.com You can access this link to disable code: andrea.squarespace.com/config/safe Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
LARC Posted January 26 Share Posted January 26 We have the same issue. Would love to know if there is a solution! Belizabeth 1 Link to comment
mbockmaster Posted January 31 Share Posted January 31 I have the same issue. It's making it difficult for my client to manage. Belizabeth 1 Link to comment
PerryLawsonFineArt Posted February 16 Share Posted February 16 We are also having issues with this, it is clogging up our filters in the Form Submitters section and making it very hard to see who has submitted which forms. Belizabeth 1 Link to comment
PerryLawsonFineArt Posted February 16 Share Posted February 16 We are also having problems with this, it's clogging up our filters in the Form Submitters section and making it difficult to see who has submitted which forms. Link to comment
Erin-BKLYN Posted February 29 Share Posted February 29 We have the same problem and it is now causing version control issues. Would love to know if there is a solution. Link to comment
nancylelandart Posted March 4 Share Posted March 4 I too am having this problem! I can't just go "fix" the name of the form in my original form blocks, because I've mistakenly deleted them thinking that would also delete the named form-- or at least gray it out -- but no. Any solutions yet? Belizabeth 1 Link to comment
Crystal81 Posted March 5 Share Posted March 5 I am also having this problem with multiple old forms showing in the list that were changed/updated. How to we delete the old versions? Link to comment
ecarter Posted March 10 Share Posted March 10 I also need to figure this out. I think I've got so many custom forms on our site that it's causing problems. The last few days when I open up the forms area it's freezing up, and I lose any edits I've made on the product up to that point. Until there's a way to delete old forms I'll need to remember to Save before opening up the forms. Link to comment
jbdouglas Posted March 11 Share Posted March 11 Adding to the other commenters here - I just started managing comms for an existing company/site with dozens of unused forms, many of which have the same names and mixed-up storage. I need a solution to this problem to move forward with my deliverables. Belizabeth 1 Link to comment
haddy_mmansion Posted March 11 Share Posted March 11 Is there no way to remove these? Link to comment
IsabelleRes Posted March 27 Share Posted March 27 Hi there, as a marketer who just took over the website of a counseling center that requires forms on their website, I am running into the same issue listed by everyone here. How do we delete old forms permanently? I can't find a solution anywhere online and it's making it difficult to filter through Contacts and find which form they filled out. Link to comment
lizzyidaho Posted April 4 Share Posted April 4 Hello, hello, adding to the chorus. SQUARESPACE... Hello? Link to comment
SFCivicMusic Posted April 5 Share Posted April 5 I would also like an answer to this question. Help! Link to comment
Belizabeth Posted April 5 Share Posted April 5 Adding my name to the growing list of people with this frustration... please provide a solution squarespace. Link to comment
ste Posted April 17 Share Posted April 17 Adding to the thread so this becomes a 'feature' Link to comment
Born_Blippy Posted April 22 Share Posted April 22 Thankfully haven't run into the issue of having duplicate forms, and will know going forward to advise client to manage forms extremely carefully. I will say, that having a central 'form' section where forms can be managed in bulk would make thing infinitely easier. Having a similar feature to 'saved sections' for blocks would be an amazing feature to have, especially for forms so you can insert them on relevant pages. My current workaround is forgoing the Lightbox feature and just having each form on it's own page and linking via a button to each. Not ideal as re-directing to another page takes time, and can depend on the users connection, but for now it's the easiest way to show forms on several pages, without creating a new one each time. Fingers crossed there can be a feature like this rolled out in the near future! Link to comment
GraphicsOneDesign Posted July 9 Share Posted July 9 My issue is not understanding how to manipulate this area. I only have two forms on the site... contact us and an application form. This captures the form which I love because I need to keep it for at least three months. I wanted to know if there was a way to list them by date and not by email ... am I missing that? Very frustrating. I have to monitor for this client and it continues to alphabetize everything. I need to understand how to use this area to my clients advantage right now. I tried looking for additional info and could not find it. It was all about the forms and not the storage. Link to comment
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