Infuriating login issues

Hi guys,

I'm managing a few different sites on behalf of clients.

I'm experiencing an issue when logging in, which is probably easily to rectify, but, I could do with some guidance...

Basically, when I go to the Squarespace login screen, I just want to login with an email address and password. 

However, when I try and login, I get a message saying 'It looks like you usually login with a social account' (attached) Not only is this incorrect, it is hugely annoying, because I don't want to connect any other accounts (Google/Apple/Facebook), I just want to login.

What am I doing wrong? 

Many thanks in advance.

Are you using the login credentials of your clients rather than having your own account and having admin permissions on your client's websites?

If you are using someone else's credentials it's very plausible that they set up the social login.

Hi Ziggy,

Thanks for the response.

No, I'm the only one that would have been on the site.

J

All I can suggest is contacting Squarespace Support, it's not an issue I can help with:

https://support.squarespace.com/hc/en-us/requests/new#choose-topic