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Cant Login to SquareSpace Custom Support!!

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I have problem with my website, however I cant login to SquareSpace Custom Support to report it!

When I try to log into the customer support site, I get this message ...

{"type":"authentication","subtype":"no-existing-session","message":"A valid session is required.","details":{"metadata":{}}}

I have cleared my cache and still get the problem.

Anyone know how I can contact support please??

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On 12/20/2023 at 1:26 AM, Nostalgique said:

When I try to log into the customer support site, I get [an error message]

Please read how to contact Squarespace and see if this helps.

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

Would you like your customers to be able to mark their favourite products in your Squarespace store?

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