AnneofCarversville Posted December 16, 2023 Share Posted December 16, 2023 (edited) I'm in the 3rd day of total loss of proportionality in the stack option of the gallery block. I contacted SSCS Thurs. night and the issue was escalated to engineering team. Since 2007, I've never had engineering not respond. So I have no idea what's going on. https://anneofcarversville.com/fashion/2023/12/10/couture-by-richard-burbridge-v-145 Since 2018 I've used stack blocks for a series of fashion images in a blog post. No problems. These images are not my own. My website has a 100,000+ mo/following of the top creatives in fashion and style. They love me and AOC because of how I treat their work. Sometimes we quote a bit. Other times I write extensively, as I did in a Zara ad campaign this week, that got caught in the was in Israel/Gaza. Being clueless as to how long this horrible distortion problem will go on, I'm looking for some kind of code override -- before I get sued for ruining photographer's images. Squarespace has put me at major legal risk here, to say nothing of the photographers' images looking like crap. Thursday night, besides myself with stress and writing to Squarespace CS, the problem shifted from a horizontal issue, where everyone was fat, fat, fat to a vertical one. In this link, all is vertical. Getting zero help from Squarespace -- even saying, we can't fix it until Wednesday, Anne -- I will pay a professional to try and override this problem. Right now, we are uploading each image individually, so productivity is out the window. Thanks. Anne Edited December 16, 2023 by AnneofCarversville Text of problem was not written before post went live. Link to comment
tuanphan Posted December 17, 2023 Share Posted December 17, 2023 You try adding this to Website Tools (under Not Linked) > Page > Custom CSS [class*="type-blog"] .content-wrapper img { position: static !important; object-fit:contain !important; height: auto !important; } [class*="type-blog"] .content-wrapper .has-aspect-ratio { overflow: visible !important; padding: unset !important; } Remember to save a copy of all code somewhere, just for backup Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
pino Posted December 18, 2023 Share Posted December 18, 2023 Also experiencing this same issue Link to comment
Kabizzz Posted December 19, 2023 Share Posted December 19, 2023 (edited) Hello guys, I am having the same issue this morning on my website - https://www.kabizzz.com/ Images are displaying incorrectly. Can anyone help me please? Thank you, Edited December 19, 2023 by Kabizzz Link to comment
Kabizzz Posted December 19, 2023 Share Posted December 19, 2023 UPDATE - I got through to chat (19th Dec 2023) and they fixed it. Below is the message from them. "This was a bug on our platform that seemed to have appeared on your site. After going through the steps on the backend that are available to our Support team, it should not happen again. Thanks for reporting this to us. Our Engineering teams are prioritizing a fix for this as we speak. That said, these reports are crucial for us as we improve our platform. If you notice any other unusual behavior, please contact us again." Link to comment
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