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There are a number of posts about this issue, so there may be a wider problem. Squarespace doesn’t use this forum to track bug reports so you are encouraged to inform Squarespace directly by raising a ticket through Squarespace Customer Care. Let us know what you discover.

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
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I have not used Squarespace support in years, the best support is here, for sure. On Google, I have never   found success in managing your Google needs through a third party. Its always a nightmare. For $12 or so, open a business account (Workspace) with Google and all those problems go away with other perks. If you're not technical, I'm not, there is a steep learning curve. But you can easily learn those things via YouTube. 

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