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Trying to fix video issues and add music

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Hello, Glad I found this conversation, I have uploaded a 19 min video to the members area of a site, I have 50 hours available to upload, 50 % of the video uploads in 10 mins, but now the rest of the upload just pauses and has done for 5 hours now? I have done all the above you are talking about, I have started again once. It doesn't give me any any message or idea that if its still uploaded , please help thank you 

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