Jump to content

Video overlay not showing on mobile

Recommended Posts

Hey everyone, 

I have an odd issue I'm struggling with. If you go to my site (https://be-and-become-coaching.squarespace.com), the section above the footer is a video with a colour overlay. This colour overlay displays properly on desktop as well as Squarespace's mobile preview. However on an actual mobile device, the overlay isn't showing up. 

Has anyone experienced this issue? I tried both safari and chrome mobile browsers and both show up the same way. 

Any help would be greatly appreciated. Thank you!

Edited by floatleft
URL wasn't showing up
Link to comment
  • Replies 5
  • Created
  • Last Reply

Top Posters In This Topic

Hi guys, I have the same problem. As soon as I add a video as a background in my section and add an overlay, it doesn't show up on my smartphone. In the web browser it works on mobile view. Does anyone have a tip or idea how I can solve this problem? 

Link to comment

I've tested on chrome android, seems to be working,  I'm seeing what Tuanphan is seeing.

Seems like a few people are seeing the same issue, can you all contact SquareSpace Customer Care Support to raise a ticket?

As we can't help with technical issues on the forum here, you'll need to speak to SquareSpace. 

 

In the meantime, you could try this . Or please share your website url so we can check.

 

 

-------- > 👆 <---------- Please quote or @ me when replying, or I won't get a notification 

Melody
💁‍♀️ SquareSpace Developer
You dream it, I'll make it happen.

Contact me:
💻 https://www.melodylee.tech

✉️ my email
📍 UK based. The great thing about the internet, we can work together from anywhere.

#neverstoplearning
I like coffee 😊
 

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.