motleycrewbooks Posted November 15, 2023 Share Posted November 15, 2023 Hi, I've recently set up my account and am running test emails and it doesn't look too professional that no icon comes up in the receiver's inbox. I did speak to the Sqaurespace Asssitant and apparently this feature isn't available yet but I wondered if anyone had figured out a way? Thanks, Lucy anaastro 1 Link to comment
Solution paul2009 Posted November 15, 2023 Solution Share Posted November 15, 2023 18 minutes ago, motleycrewbooks said: I've recently set up my account and am running test emails and it doesn't look too professional that no icon comes up in the receiver's inbox. I did speak to the Sqaurespace Asssitant and apparently this feature isn't available yet but I wondered if anyone had figured out a way? It isn't possible to change this behaviour as email notifications originate from a Squarespace account and you have no control over them. Did this help? Please give feedback by clicking an icon below ⬇️ Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
motleycrewbooks Posted November 15, 2023 Author Share Posted November 15, 2023 Thannks for confirming! Link to comment
nikolaljustina Posted August 5 Share Posted August 5 Hey thanks for confirming this Paul. It is extremely unprofessional to not have an image/profile picture when sending emails. Is there something squarespace can do about this. I use squarespace to run my personal training business and this would be a great upgrade. People won't click on emails without an image, this could be a huge point of concern and according to your last post, SS does not have a solution yet. Has there been any changes made in regards to this problem? Thanks again Paul, hope this gets resolved soon. Link to comment
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