Reactivating a suspended account

Hello All! I am having a very difficult time resolving several issues with squarespace and google workspace  verifying my domain.  I've followed available instructions and prompts  from both sites, with little resolve; it feels like I am going in circles; I have been working on this issue since 10/26.  My domain is showing active but suspended . I've updated my email address , but when I hit reactive , the message is showing the previous email address, not sure how to change it. I searched for the welcome email, I found it, but when I hit the blue button, I receive a 404 error page message. Thank you in advance for your assistance with this matter. 

Better than being suspended on a paid invoice because you tried to add another email address. I'm so done with this company. I'm missing important email orders.