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Cant edit photo gallery, cause edit block is on the other side of page

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Hi, try reloading the page or clear the browser cache, see if it helps? 

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e: melody@melodylee.tech


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54 minutes ago, melody495 said:

Hi, try reloading the page or clear the browser cache, see if it helps? 

does not, unfortunately

as soon as i move the cursor off the left block, the "edit gallery" button on the right hand side disappears

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12 hours ago, Phex said:

does not, unfortunately

To rule out your browser, try the troubleshooting steps 1) 2) 5) here https://support.squarespace.com/hc/en-us/articles/115004581087-Troubleshooting-browser-issues 

If not, then I suggest contacting SquareSpace support, as this is an issue with functionality. These forums are not monitored by SquareSpace.

You can contact them here, https://support.squarespace.com/hc/en-us/requests/new

I find their live chat support very useful and responsive!

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Melody | Squarespace Website Developer
e: melody@melodylee.tech


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👩‍💻 💁‍♀️ Customisation help <- send me your design
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Is there an error in your CSS? Look at the bottom, is there a red line that says something like "error on line xxx"

 

Please post code here. 

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Melody | Squarespace Website Developer
e: melody@melodylee.tech


💻 💁‍♀️ 1-2-1 Squarespace Training session <- feeling stuck and want to learn?
👩‍💻 💁‍♀️ Customisation help <- send me your design
 Did I help? I like coffee (Thank you)

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2 minutes ago, Phex said:

Theres error.

Ok, it should tell you which line is erroring. If you need help debugging, post code here, can't see your code.

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Melody | Squarespace Website Developer
e: melody@melodylee.tech


💻 💁‍♀️ 1-2-1 Squarespace Training session <- feeling stuck and want to learn?
👩‍💻 💁‍♀️ Customisation help <- send me your design
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2 hours ago, Phex said:

Im so sorry. I meant to say theres NO error... lol

Ok. If you need help looking at your code, please post it here and we can see if we can spot the issue. 

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Melody | Squarespace Website Developer
e: melody@melodylee.tech


💻 💁‍♀️ 1-2-1 Squarespace Training session <- feeling stuck and want to learn?
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  • Solution

The issue is with the following code.

@media only screen and (min-width: 641px) {
  #collection-61e162c50352595445aa7488 #page .page-section:nth-of-type(4) {
    width:46%;
    min-height: 81vh;
    align-items: center;
    float: left
  }

  #collection-61e162c50352595445aa7488 #page .page-section:nth-of-type(5) {
    width: 35%;
    min-height: 80vh;
    align-items: center
  }

  #collection-61e162c50352595445aa7488 #page .page-section:nth-of-type(6) {
    clear: both
  }
}

It doesn't take into account what moving these elements about will do in Preview/editor.

You need to disable the effect when editing so as not to interfere with the editor.

/* split section effect, uses LESS syntax */

@media only screen and ( min-width : 641px ) {

  html:not( .squarespace-damask ) #collection-61e162c50352595445aa7488 #page .page-section {
  
    &:nth-of-type( 4 ) {
    
      align-items : center;
      float : left;
      min-height : 81vh;
      width : 46%;
      
      }
      
    &:nth-of-type( 5 ) {
    
      align-items : center;
      min-height : 80vh;
      width : 35%;
      
      }
      
    &:nth-of-type( 6 ) {
    
      clear : both;
      
      }
      
    }
    
  }

This is for v7.1.

Note the use of html:not( .squarespace-damask ) to disable the effect while in the editor. To test it use private browsing.

Let us know how it goes.

Edited by creedon

Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects.

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@creedon is the code in static.css? if so how did you know where the custom css starts? 🤔

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Melody | Squarespace Website Developer
e: melody@melodylee.tech


💻 💁‍♀️ 1-2-1 Squarespace Training session <- feeling stuck and want to learn?
👩‍💻 💁‍♀️ Customisation help <- send me your design
 Did I help? I like coffee (Thank you)

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28 minutes ago, melody495 said:

is the code in static.css? if so how did you know where the custom css starts?

The code is in site.css. Custom CSS should be at the end of the site.css file.

Here is a video where I show some of my diagnostic technique.

I start by looking at the elements involved. I worked my way up the hierarchy and determined we were looking at a split section effect and that it is interfering with the editor.

I then use the inspector to trace the code to its source.

I then go to the beginning of the custom CSS by going to the end of site.css then search backwards for less.

 

Edited by creedon

Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects.

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53 minutes ago, creedon said:

Here is a video where I show some of my diagnostic technique.

Thank you so much for sharing this! 

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Melody | Squarespace Website Developer
e: melody@melodylee.tech


💻 💁‍♀️ 1-2-1 Squarespace Training session <- feeling stuck and want to learn?
👩‍💻 💁‍♀️ Customisation help <- send me your design
 Did I help? I like coffee (Thank you)

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