Riana Posted October 15, 2023 Share Posted October 15, 2023 My product reviews are not displaying on the relevant product pages. Not sure how to fix it and get the reviews to display on items that customers have reviewed. Link to comment
paul2009 Posted October 15, 2023 Share Posted October 15, 2023 11 hours ago, Riana said: My product reviews are not displaying on the relevant product pages. If product reviews are not displayed, have you enabled the product review Display setting(s)? If yes, please share the URL of a product on your website. Did this help? Please give feedback by clicking an icon below ⬇️ tuanphan and mandeep 2 Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
RPanda Posted April 11 Share Posted April 11 I am having the same problem. I have 2 reviews, but they do not display . https://www.resilientpandahistory.com/shop/p/streams-chinese-american-history-for-kids Link to comment
RPanda Posted April 11 Share Posted April 11 I have received a review from a customer but it does not display on the website. Under "Selling: Product Reviews" the toggle for displaying requested reviews is grayed out. How can I fix this? Thank you Link to comment
plumerialeigreeting Posted April 26 Share Posted April 26 On 4/10/2024 at 10:43 PM, RPanda said: I have received a review from a customer but it does not display on the website. Under "Selling: Product Reviews" the toggle for displaying requested reviews is grayed out. How can I fix this? Thank you im having the same issue! Link to comment
KatieH25 Posted April 29 Share Posted April 29 On 4/26/2024 at 6:23 AM, plumerialeigreeting said: im having the same issue! And me... is this a known issue at SQSP hq? Link to comment
VincentDoedee Posted May 28 Share Posted May 28 I had the same issue here, but I believe I solved it! Received a brilliant review but it was not displayed. I had to push the button 'request reviews' again, after which the option to show reviews was made interactable. Before that, I could not change the settings. Setting reviews up again thus seemed to do the trick. samanthaillustrated 1 Link to comment
samanthaillustrated Posted August 13 Share Posted August 13 On 5/28/2024 at 9:43 AM, VincentDoedee said: I had the same issue here, but I believe I solved it! Received a brilliant review but it was not displayed. I had to push the button 'request reviews' again, after which the option to show reviews was made interactable. Before that, I could not change the settings. Setting reviews up again thus seemed to do the trick. I had the same issue and this resolved it for me, too! Thank you! Link to comment
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