GTStairs Posted October 9, 2023 Share Posted October 9, 2023 Hello everyone, Just noticed that our product pages in our store is still using SquareSpace's Built-in domain and not our custom domain. I'm having a hard time pin pointing where it should be changed. Basically when a customer clicks on the Buy button here, https://www.gtwoodproducts.com/accessories , it takes them to the product page in question. All products in our Accessories page have this problem once the Buy button is clicked. The other issue is when we go back to the home page from a product page, the Built-in domain remains. It's weird. Is it something we are doing wrong? Thank you in advanced! Link to comment
paul2009 Posted October 21, 2023 Share Posted October 21, 2023 On 10/9/2023 at 3:30 PM, GTStairs said: Just noticed that our product pages in our store is still using SquareSpace's Built-in domain and not our custom domain. It is working fine for me (see screenshot below). I recommend that you test your site in a private/incognito browser window because, if you are logged into Squarespace and have permissions on a site, you will automatically be redirected to the built-in domain. Did this help? Please give feedback by clicking an icon below ⬇️ GTStairs 1 Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
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